The Growing Debate over 340B Patient Definition

Written by: Ted Slafsky

In my last column, I addressed the growing trend of both providers and manufacturers turning to litigation to resolve key areas of debate in the 340B program—a significant departure from how the program worked for close to three decades when stakeholders rarely relied on the courts, even if they felt aggrieved.

Nearly every 340B policy dispute today—including, but not limited to, patient definition, contract pharmacy restriction and state protection legality, rebate permissibility, alleged drug manufacturer overcharges or alleged provider program misuse—are litigated. These are just a few of the high-stakes matters 340B stakeholders are currently debating in federal courts.

In today’s column, I address one of those matters under debate: what individuals qualify for 340B discounts. The 340B patient definition has long been one of the most contentious areas of dispute between covered entities (CEs) and drug manufacturers.

HRSA’s Definition

The Health Resources and Services Administration (HRSA) established a three-part patient definition test in 1996 federal guidance. It consists of the following:

  1. The CE has established a relationship with the individual, such that it maintains records of the individual’s healthcare.

  2. The individual receives healthcare services from a healthcare professional who is either employed by the CE or provides healthcare under contractual or other arrangements (like referral for consultation) such that responsibility for the care provided remains with the CE.

And a third test only applicable to federal grantees:

  1. The individual receives a healthcare service or range of services from the CE that are consistent with the services for which grant funding status has been provided to the entity.

HRSA tried to revise its patient definition in proposed 2015 guidance, which would have created a six-part test and required assessment of whether an individual is a “patient” on a per-prescription or per-order basis. 340B providers strongly pushed back, arguing that would be a more onerous standard and undermine their ability to provide affordable care to patients. The government withdrew the proposal in 2017 after significant pushback from the CE community.

Provider Position on Patient Definition

Most 340B providers have argued that the current guidance provides a clear and reasonable framework for utilizing the program, despite acknowledging it could potentially use a refresh. However, some CEs believe that the guidance is too narrow.  

For example, Genesis Health Care, a South Carolina health center, successfully sued HRSA in 2023 after a federal audit found it had dispensed 340B-discounted drugs to individuals that the agency said were not entity patients, including individuals to whom it did not initiate a healthcare service. The federal judge in the case ruled that the 340B statute’s plain wording does not require a CE to have initiated the healthcare service resulting in a prescription or impose a time limit on recent healthcare encounters to establish an individual’s patient status. Genesis only needed to demonstrate that it had a relationship with the individual.

As law firm McDermott Will & Schulte noted in its excellent summary of the decision, the court ruled that HRSA’s definition “limits the scope of the 340B program, limits the profitability of ‘covered entities’ and frustrates the goal of the 340B statute, which is to make ‘covered entities’ profitable in the face of prescription drug price increases that followed the Medicaid Drug Rebate Program and that continue to this day.” 

The judge voided HRSA’s audit finding and called on the government to come up with a clearer, less narrow patient definition that would apply to the broader CE community. However, the judge limited the ruling to Genesis, and HRSA has not changed its interpretation of the patient definition.

Drug Industry’s Viewpoint

While CEs either support HRSA’s current patient definition or believe it is too narrow, the drug industry has argued that the definition is too broad. Despite the drug industry’s longtime handwringing, it had not challenged the government’s interpretation until recently. 

Drugmaker AbbVie filed an April 2026 lawsuit in the U.S. District Court for the District of Columbia against the U.S. Department of Health and Human Services. It alleged that HRSA’s “outdated, overly expansive and erroneous” 340B patient definition enables “widespread 340B program abuse” and “effectively denie[s]” the drugmaker’s statutory right to audit providers.

The Chicago-based manufacturer argued that “this broad definition has created loopholes that allow covered entities to claim discounts on minimal or unrelated patient contact thousands of miles away, or even for the same prescription multiple times.” 

“As a result, resources and savings meant for those most in need are being diverted elsewhere, used as a discretionary revenue stream instead of being tied to a tangible patient benefit,” AbbVie further contended. “This ultimately leads to higher healthcare costs for employers, taxpayers and patients, while diluting the program’s intended impact.”

AbbVie has asked the court and federal Judge Randolph Ross, an appointee of President Barack Obama, to strike down HRSA’s current patient definition and require the agency to replace it with a narrower standard. HRSA has until June 12 to respond to the suit.

Whether the courts eventually decide that HRSA’s patient definition is too broad, too narrow or just about right remains to be determined. But we do know that decision will have major ramifications for 340B stakeholders.

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Ted Slafsky is the Publisher and CEO of 340B Report, the only news and intelligence service exclusively covering the 340B program. Slafsky, who has over 30 years of leadership experience with the 340B program, is also Founder and Principal of Wexford Solutions. Ted can be reached at ted.slafsky@340Breport.com.

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BOCA RATON, Fla. — May 19, 2026 — Pillr Health, a leading provider of software and tech-enabled services that optimize pharmacy operations, today announced it has acquired CaptureRx, a 340B technology and services organization based in San Antonio, Texas. The acquisition expands Pillr Health’s platform of pharmacy solutions to support more than 500 hospitals, health systems and federally qualified health centers (FQHCs) nationwide. 

With this acquisition, CaptureRx’s customers gain access to Pillr Health’s comprehensive suite of services designed to strengthen the performance of their pharmacy programs and 340B initiatives amid an increasingly complex regulatory environment. Pillr Health’s integrated platform of software, analytics and advisory services provides them with split billing, contract pharmacy administration, entity-owned pharmacy management, referral capture, compliance support and pharmacy optimization programs.  

Skip Devanny, chief executive officer of Pillr Health, who will lead the combined organization, said: “We are proud to welcome and serve the hospitals, health systems and community health centers that have been supported by CaptureRx for more than 20 years. They are the front door to care for millions of Americans, and we are committed to advancing their important work with the full strength of our pharmacy solutions and expertise.”  

With CaptureRx, Pillr Health will expand its ability to support covered entities in strengthening their pharmacy programs as they navigate mounting requirements for the 340B federal drug pricing program. This program enables eligible hospitals, health systems and FQHCs to purchase outpatient medication at significantly reduced prices, generating savings that fund care for uninsured, low-income and vulnerable patients. 

About Pillr Health 

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Pillr Health is proud to announce a new national relationship with Sam’s Club.

Beginning January 1, 2026, Sam’s Club will use Highbridge, the 340B data-processing technology developed by Pillr Health, as its platform for managing all 340B contract pharmacy relationships.

This collaboration marks Sam’s Club’s first participation in the 340B program, creating new opportunities for Covered Entities to expand their networks and capture untapped program value. By leveraging Highbridge, Sam’s Club will deliver standardized, scalable, and compliant 340B services across its pharmacy network: ensuring consistency, transparency, and growth potential for partners nationwide.

Expanding Access, Empowering Growth

Through this partnership, Sam’s Club and Pillr Health are delivering a scalable technology framework that streamlines 340B operations and strengthens collaboration across the program’s national network.

“This partnership represents a pivotal step forward for both organizations,” said Skip Devanny, CEO of Pillr Health. “By combining Sam’s Club’s national reach with Pillr’s advanced technology, we’re enabling a new era of collaboration and value creation across the 340B ecosystem.”

A Shared Commitment to the 340B Mission

At its core, this partnership is about more than technology. It is about advancing the mission of 340B by expanding access, improving affordability, and empowering providers to reinvest in patient care.

Through this collaboration, Sam’s Club and Pillr Health are building a strong foundation for sustained 340B growth, helping safety-net providers strengthen compliance, increase savings, and extend their impact in the communities that need it most.

Expert Tip: Maximize 340B Savings by Manually Pulling in Rejected and Qualified Claims

Manually pulling in rejected and qualified claims in the TPA database is a critical step in capturing eligible 340B savings that may have been missed due to unmatched prescription data. Claims can fail to match automatically to an EMR (Electronic Medical Record) or ERX (Electronic Prescription) record due to discrepancies in provider documentation, timing issues, or data entry errors. By reviewing and manually adjudicating these claims, covered entities (CEs) can identify encounters that still meet 340B eligibility requirements but were not captured through automated matching. This practice ensures the entity maximizes its 340B benefit while maintaining program compliance.

Furthermore, this manual reconciliation process supports stronger audit preparedness and data integrity. By documenting the rationale for qualifying claims and ensuring proper linkage to eligible encounters, CEs can provide a defensible audit trail. It also helps identify patterns in rejected claims that may point to workflow or system issues, allowing for targeted improvements. Ultimately, consistently reviewing and processing unmatched claims manually helps optimize program performance while upholding the accuracy and accountability essential in 340B operations.

Ready to get started?

Ready to get started?

The Pillr Health team is here to empower your 340B program, and beyond. Reach out at the link below.

The Pillr Health team is here to empower your 340B program, and beyond. Reach out at the link below.

Ready to get started?

The Pillr Health team is here to empower your 340B program, and beyond. Reach out at the link below.